This is an integrated management solution for clients that controls
all the details on various appeals (questions, suggestions, proposals,
complaints, reports, requests, acknowledgements etc.) that have been received
via the website, mobile, phone calls or e-mails. The system working principle
is based on the series of internal processing procedures such as distribution,
designation, approval and automatic answer registration and notice.
Flamingo SRMIT Service Request Management
Provides flexible service environment that can induce self-processing
of simple questions and answers, such as provision of necessary software
when replacing PCs, introduction of installation method, simple groupware,
introduction of solutions to obstacles regarding accessing of application
program, giving of user IP due to new account and turnover, reception and
handling of service requests regarding errors and improvement on application
system, module configuration based on the process with easy performance
management and realization of client company customizing function.
SCCCustomer Service Management Solution
We provide environment that is flexible in terms of system expansion and connection with process-based module construction. It facilitates reception and management of phone consultations in client companies and enables softphone management (dialing/answering/forwarding, etc.), customer information management and consultation history management.
Major Client CompaniesWe maintain continuous relationships based on trust.
Government Agencies
Public Corporation
Financial Institutions
Private Companies
SRPOST Co., Ltd.|CEO: Chang Yong OH|#508, 243, Digital-ro, Guro-gu, Seoul, 08382 Republic of Korea
Business license number : 108-81-80817|TEL : +82-2-845-5218 |FAX : +82-2-2179-8921
Copyright (c) SRPOST. All Rights Reserved.
Sales Inquiry
SRPOSTtries its best to always deliver quick and accurate information.
The person in charge of product and service inquiries is as follows.
+82-70-4355-6379
Person in charge : Angelina Khodotova (Assistant Manager) lina@srpost.co.kr
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